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COVID-19

CURRENT INFORMATION, RULES AND HYGIENE MEASURES

Dear guests,

we are pleased to welcome you again at Hotel Expo.

To provide a pleasant and safe stay, we would like to acquaint you with the following information, rules and hygiene measures, which are based on the instructions of the Ministry of Health of the Czech Republic.

GENERAL RULES

  • We have adapted all operating activities so that it is possible to maintain a safe distance of at least 1.5 m between guests and between guests and our employees. Please respect the safe distance rule.
  • Disinfectant dispensers are available at the hotel entrance and in all public spaces.
    Kindly observe the hygiene rules.
  • Wearing masks covering the nose and mouth by guests is still mandatory except for the time of consumption at the table. The guest must wear a mask whenever he / she is away from the table and in all common areas.
  • Cleanliness and hygiene is one of the basic preconditions for health protection.
    • During our regular meetings, we provide all employees with special training on safe cleaning and hygiene procedures with respect to the current situation.
  • Please follow the rule of proper coughing, sneezing and subsequent thorough hand washing.
  • In case of suspicion or symptoms (cough, fever…) of infectious disease before arrival, please cancel the reservation or change the arrival date.
    • The entry is not permitted for guests who have stayed in the risk area during the previous 14 days or have symptoms of respiratory tract infection or fever.
  • In case of illness / showing symptoms of infectious disease during the stay please inform the reception immediately.
  • Hotel staff is instructed not to come to work in case of illness or symptoms of an infectious disease.

RESERVATION AND ARRIVAL

  • When booking your stay, we would like to ask for contact information and personal details to ensure a quick check-in.
  • During check-in and check-out please approach the reception individually and observe the prescribed distances.
  • We will be glad to answer your questions by phone or e-mail:
  • Stationery to complete or sign the application form is disinfected.
  • If possible, we ask for the payment by contactless card or by mobile phone.

HOTEL ROOM

  • Our housekeeping staff is provided with special training in safe cleaning and hygiene procedures which are necessary in this period.
  • The room is thoroughly cleaned, ventilated and disinfected before the guest's arrival.
  • Hotel bed and terry linen is washed by an external professional laundry.
  • During your stay the room is cleaned in disposable gloves while you are not inside.
  • If you do not wish to clean the room during your stay, please inform the reception.

RESTAURANT/ TERRACE

  • The restaurant is open for breakfast from 07:00 to 10:00 and for dinner from 18:00 to 23:00.
  • The dinner is available until 21:00.
  • The arrangement of the tables is adapted to the required safe distance of 1.5 m.
  • The restaurant staff would be glad to bring you to your table.
  • Please keep a safe distance.
  • We have adapted the food and beverage menu to the current situation and the menu is disinfected after each use.

BREAKFAST

  • Breakfast is served from 07:00 to 10:00.
  • Currently it is not possible to offer our rich buffet breakfast, but we have prepared an alternative for you and we believe that you will still enjoy your breakfast.
  • In case of your interest, we would be glad to reserve your favorite table or bring breakfast to your room, please contact the reception.

OUR COMMITMENT FOR HEALTH AND SAFETY

  • Disinfectant dispensers available in all public spaces for the guests and employees.
  • Wearing masks covering the nose and mouth is still mandatory for both guests and employees, except for the hotel rooms and the time of consumption at the table.
  • The terrace is available if the weather is nice.
  • All rooms are regularly ventilated.
  • Public toilets are disinfected at regular intervals.
  • Tables, bar counter, reception desk, handles, railings, lift buttons and other high-volume touchpoints are thoroughly disinfected several times a day.
  • Sugar bowls, salt and pepper shakers and other flavorings are replaced by single portions.
  • Hotel staff maintain a high standard of hygiene, thoroughly disinfect their workplace before and after each shift, the work clothes are regularly changed and cleaned.

Feel free to cotnact us at with any questions. We are at your disposal at any time.

Thank you for helping us protect your and our health.

Hotel Expo Výstaviště

Za Elektrárnou 3
170 00 Praha 7
Česká republika
tel: 00420 234 722 200
fax: 00420 266 712 469

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